How to reach us

BioToolsKit is maintained by a biotechnology professional. Use any of the contact options below — or submit the form on the right.

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Contact form (recommended)
Use the form to the right for the fastest response. All fields are validated before sending.
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Response time
Most inquiries are reviewed within 2 business days. Broken calculators are prioritized.
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Reporting a calculator bug
Include the tool name, the values you entered, and what result you expected. This helps us reproduce and fix issues faster.
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Requesting a new tool
We regularly add new calculators. Describe the calculation, what field it is used in, and any formula you know.

Frequently asked questions

How do I contact BioToolsKit for support?

You can contact BioToolsKit using the contact form on this page. Select your subject category, fill in your name and email, describe your issue or suggestion, and submit. We typically respond within 2 business days.

What should I include when reporting a calculator bug?

When reporting a bug, include the exact tool name, the input values you entered, the incorrect result you received, and what result you expected. Screenshots are helpful but not required. This information helps us reproduce and fix the issue faster.

Can I request a new biotechnology calculator?

Yes, we welcome new tool requests. Use the contact form and select "New tool request" as the subject. Describe the calculation you need, what field it is used in, and any formula or reference you know. We regularly add new calculators based on user feedback.

How long does it take to get a response?

Most inquiries receive a response within 2 business days. Bug reports and broken calculator issues are prioritized for faster resolution.

Is my message kept confidential?

Yes, all messages sent through the contact form are only seen by the BioToolsKit team. We do not share, sell, or distribute your contact information. See our Privacy Policy for full details on data handling.

Why contact us?

BioToolsKit is built for the biotechnology community. Your feedback directly shapes the tools we build and improve. Whether you have spotted an error in a calculation, need a tool that does not exist yet, or want to collaborate on content, we want to hear from you.

We also welcome partnership inquiries from educational institutions, research organizations, and biotechnology companies interested in sponsoring or co-developing calculator tools for the scientific community.

All messages are read personally by the BioToolsKit team. We do not use automated responses for technical inquiries, so you can expect a thoughtful, human reply that addresses your specific question or concern.

Send a message

All fields are required. We will reply to the email address you provide.

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💡 Bug tip: Include the exact tool name, the values you entered, and the incorrect result you received. This helps us fix it much faster.